Metrc Data Refresh Incident

Incident Report for Canix

Resolved

This incident has been resolved.

Posted Jan 04, 2023 - 07:49 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 04, 2023 - 07:48 PST

Investigating

Canix customers may experience trouble with completing a Metrc refresh sync. Our Engineering team is aware of the issue and is working to investigate communication with the Metrc API.

Posted Jan 04, 2023 - 07:24 PST

This incident affected: Canix Web Application (Canix Web Application).