Heroku status is operational and Canix users should not have further interruption with the web application.
Posted Feb 24, 2022 - 09:18 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 24, 2022 - 08:53 PST
Identified
The issue has been identified as an outage with Heroku and we will continue to monitor the situation and update Canix customers.
Posted Feb 24, 2022 - 08:53 PST
Investigating
Heroku Outage: Canix customers may experience trouble logging in and intermittent timeouts on actions on the Web Application. This is due to an outage with Heroku, we will continue to monitor their status updates here: https://downdetector.com/status/heroku/ and on their status page here (when it is operational again): https://status.heroku.com/ Canix users will be updated on our status page and within the in-product banner with outage updates.
Posted Feb 24, 2022 - 08:52 PST
This incident affected: Canix Web Application (Canix Web Application).